SoloTrainer support
Support
Email us for help with the SoloTrainer app, your account, trainer-client access, billing records, or privacy requests.
Contact
Email contact@solotrainer.net for support.
We do not use a support form on this page, so you do not need to enter personal data here.
What we can help with
- Login, password reset, account confirmation, and app access.
- Invite codes, trainer-client linking, and wrong-account access.
- Workouts, exercise logging, rest timers, history, and sync problems.
- Booking pages, form links, client requests, and submitted forms.
- Billing records, payment status, session packs, receipts, and refunds.
- Privacy requests, data deletion, account closure, and data export.
What to include
- The email address on your SoloTrainer account.
- Whether you use iPhone, Android, or the web dashboard.
- Your app version if you can find it.
- A short description of what happened and what you expected.
- Screenshots or a screen recording if they help explain the problem.
Privacy and deletion requests
For access, correction, export, account deletion, or other privacy requests, email contact@solotrainer.net.
Read the Privacy Policy for more detail about how SoloTrainer handles app and account data.